FAQs

Where do you deliver to?

We currently deliver within Koforidua only.
When new locations are added, they will be posted on our site.

How long does it take to deliver?

All orders are delivered within 48 hours.
Exception: All cooked food items are delivered in less than 2 hours.

How will my order be delivered to me?

Orders will be delivered to your location by a dispatch rider.

What payment types do you accept?

We accept Visa, Mastercard and Mobile Money (all networks).

My order is late.

We try as much as possible to get all orders delivered within 48hrs. In situations beyond our control, such as bad weather, orders may take longer to be delivered. We will keep you posted.

I received the wrong order!

We deeply apologize for the mishap. Please call or email our support team on 024 505 5899 / 050 657 3212 or support@streetshop.com.gh

Can I change the items in my order?

Once your orders are confirmed, they cannot be changed.

I need to cancel my order?

Once your orders are confirmed, they cannot cancelled.

Didn’t find answer to your question?

Please call or email our support team on 024 505 5899 / 050 657 3212 or support@streetshop.com.gh